Frequently Asked Questions
Questions we’re frequently asked here at Cleanleaf…
We offer cloths from 100% recycled cotton-rich clothing and mops from cotton waste, bottles and buckets made from recycled plastic, FSC certified wooden brushware, and a chemical-free disinfectant cleaner you make yourself from sustainable ingredients. And, we aim to add more to this green range very soon.
It’s increasingly important we reduce any impact on the planet – by using less chemicals, plastic and energy, and by sourcing and using greener materials that offer excellent performance with a lower environmental impact.
Cleaning products should, well, literally help to clean up the planet. That’s what we believe in at Cleanleaf.
Sustainability means meeting our own needs without compromising the ability of future generations to meet theirs. It is made up of three pillars: the economy, society, and the environment, otherwise known as profit, people, and planet.
More specifically, environmental sustainability is the quality of causing little or no damage to the environment and therefore able to continue for a long time. It’s the avoidance of the depletion of natural resources in order to maintain an ecological balance.
Eco-friendly simply means something not being harmful to the environment. Eco-friendly products usually contain material that’s been recycled, material that’s easily recycled, or material gathered from a natural source.
There’s lots of information at www.toucaneco.co.uk.
Delivery takes around 4 working days. We only deliver to UK mainland, and hope to again deliver to Northern Ireland and the Republic of Ireland soon. Please note that signatures maybe required on receipt of goods.
For most items postage is £4.95 or free over £40. For larger items please visit the product pages.
The best ways are by contacting us or email hello@cleanleaf.shop.
In the event that you wish to return your products to us, you need to email hello@cleanleaf.shop within 30 days of your purchase, and the product(s) will need to be in the same condition as when you bought them, and include your order number and reason for return please.
The return address is:
Cleanleaf
Oak View Mills
Manchester Road
Greenfield
Oldham
OL3 7HG
It is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to ensure your package is returned to us. Once we receive your product(s), we will make sure all is OK and process you refund using the original payment method you used.